Privacy Policy

At Scream Casino, we highly value the trust you place in us, and we are committed to ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy explains how we collect, use, and protect your personal data while you enjoy our services. Please read this policy carefully to ensure you fully understand how your data is managed and to make informed decisions regarding your interaction with our casino.

Data Processing

This Privacy Policy outlines our responsibilities under applicable gambling regulations to process the personal data of our players. Processing this data is essential for facilitating your participation in games and providing related services.

Our website is operated by Dama N.V., registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license from Antillephone N.V..

To access our services, you must consent to this Privacy Policy. We may update this document from time to time, so we recommend reviewing it regularly. Continued use of our services will be considered acceptance of any changes made.

Information Collection

We collect various types of personal information through our website, including:

Information provided during registration and other communications (e.g., your name, contact details, and identification documents).
Records of your interactions through different communication channels.
Transaction history and data regarding your usage of the website.
Documents for identity verification and compliance with regulatory checks.

Use of Information

The information we collect is used for the following purposes:

To process your transactions and bets.
To provide the services and support you request.
To conduct required verification and compliance procedures.
To send promotional materials, with your consent.
To comply with legal obligations, such as anti-money laundering regulations.
To monitor activities and prevent fraudulent or unlawful conduct.
To perform market research and aggregate data analysis.

Marketing Communications

With your consent, we may use your personal data to send promotional messages about our products and services. You can opt out of these communications at any time through your account settings or by reaching out to our support team.

We do not sell or rent your personal data. However, we may share it within our corporate group or with trusted partners when necessary for service delivery and legal compliance. Third-party service providers may also access your data to assist with processing activities.

Data Security and Retention

We take the security of your personal data seriously and comply with all relevant legal requirements for data protection. We retain your data as long as necessary to meet legal obligations, including anti-money laundering regulations, and for a minimum of five years following account closure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the functionality of our website, analyze user activity, and support our marketing efforts. You can manage your cookie preferences through your browser settings; however, restricting cookies may affect your experience on the site.

Your Rights and Contact Information

You have the right to request access to your personal data, request corrections, or object to the use of your data for marketing purposes. If you have any concerns, please contact our Data Protection Officer (DPO) by email. Under the GDPR, you can also lodge complaints with relevant supervisory authorities.

At Scream Casino, we are dedicated to maintaining your privacy while offering a secure, compliant gaming environment. For any inquiries or requests related to your data, please don’t hesitate to contact us.